CSR has become almost unusable for me

Back to unusable

1697134474641.png
 
Maybe the 300 "Guest" bots are the problem? The BOE site requires constant verification that it is a human not a Bot... Maybe CSR needs this also?
 
Steve S said:
Maybe the 300 "Guest" bots are the problem? The BOE site requires constant verification that it is a human not a Bot... Maybe CSR needs this also?
Click to expand...

The upgrade to the BOE site is ridiculous and makes the site a real PITA to navigate. It does that for almost every item click, unless they changed it recently.
 
boatman37 said:
... Another thing I noticed is I use the 'New Posts' button and when I click on a link in that list it usually takes me to a post thats a few days old and that I have already read. It used to be it would take me to the first one that I hadn't read
Click to expand...

Today I clicked on "New Posts" and only saw 3 or 4. Clicked on one and then hit the back button and refreshed and there were multiple pages of "New Posts".

I can't see another server upgrade going so wrong. It's shame as it doesn't have to be this way. I do this stuff quite a bit for my comp. and I only ever have a day or so of small bugs.

And to @PlayDate's point, no one has responded to any of this.
 
SKybolt said:
The upgrade to the BOE site is ridiculous and makes the site a real PITA to navigate. It does that for almost every item click, unless they changed it recently.
Click to expand...
Go to the BOE site and look up Axiom chart plotters. The try to get more info hitting the various links... Nothing, nada.. just moves you down the page to "other items from this manufacturer".
 
Steve S said:
Go to the BOE site and look up Axiom chart plotters. The try to get more info hitting the various links... Nothing, nada.. just moves you down the page to "other items from this manufacturer".
Click to expand...

Yes, experienced this when trying to get an AP upgrade. I am sure Jim will sort that out because if he doesn't he'll be loosing a lot of sales.

The whole "are you human" check should only apply to check out and not when you click on products. Then try hitting the back button and you get put back in the human thing and can't get out. Sometimes it only happens on the back button. But either way unusable.
 
SKybolt said:
Today I clicked on "New Posts" and only saw 3 or 4. Clicked on one and then hit the back button and refreshed and there were multiple pages of "New Posts".

I can't see another server upgrade going so wrong. It's shame as it doesn't have to be this way. I do this stuff quite a bit for my comp. and I only ever have a day or so of small bugs.

And to @PlayDate's point, no one has responded to any of this.
Click to expand...
We updated our accounting software package which resided on the same server as our web and email interface. Firewalls kept us in compliance with the Gov requirements and needed to be updated with the accounting changes. The firewalls were the most persnickety and troublesome things to get right and keep the server from crashing. It was painful and worse yet the developers kept pointing fingers at us rather than taking ownership of their mess.
 
The top half of my tablet screen is all banner and ads, the bottom quarter is all ads. That leaves just a narrow slit to see the forum. Could the sites greed kill the site?
Looking for an alternative. Facebook?
 
tried to get on twice this morning and gave up. if it takes longer than about 10 seconds to get on the site then i'll go do something else cause i know i will have issues once i do get on
 
Pretty bad today. But the limiting factory is now the index.php page:

1697209841982.png


This leads me to believe the home page is probably suffering from backend processing. More than like doing to much pre-processing and making inefficient SQL calls to try to assemble the page html to render. Note that is was only for 34.12KB to be returned. It could also be compounded that the server is overloaded from multiple requests.

I am beginning to believe that this is a case of bloat, bad SQL processing and a good case of "Just because I can doesn't mean I should" when it comes to programming. More and more I see programmers that do not know what they are doing putting stuff together.

-Kevin
 
KevinC said:
Pretty bad today. But the limiting factory is now the index.php page:

View attachment 152752

This leads me to believe the home page is probably suffering from backend processing. More than like doing to much pre-processing and making inefficient SQL calls to try to assemble the page html to render. Note that is was only for 34.12KB to be returned. It could also be compounded that the server is overloaded from multiple requests.

I am beginning to believe that this is a case of bloat, bad SQL processing and a good case of "Just because I can doesn't mean I should" when it comes to programming. More and more I see programmers that do not know what they are doing putting stuff together.

-Kevin
Click to expand...
This leads me to believe the job of hosting the site went to the lowest bidder...
 
Open note to Jim: @CSR_Admin

Fix this crap! If you aren't going to respond to any of the CSR members who have helped make the site a resource for Sea Rays at least fix this crap.

This is today's problem:

Total: 698 (members: 21, guests: 677)

This site has never more than a couple dozen guests logged on. Today we 677. Clearly the site is incapable of handling the load and the additional ad server links are killing it.


Either fix it or lose your long time members. Not saying anything is making it far worse.
 
PlayDate said:
Open note to Jim: @CSR_Admin

Fix this crap! If you aren't going to respond to any of the CSR members who have helped make the site a resource for Sea Rays at least fix this crap.

This is today's problem:

Total: 698 (members: 21, guests: 677)

This site has never more than a couple dozen guests logged on. Today we 677. Clearly the site is incapable of handling the load and the additional ad server links are killing it.


Either fix it or lose your long time members. Not saying anything is making it far worse.
Click to expand...
Once his advertisers find out they are throwing their money away by advertising on a site that is unreachable half the time and they turn off the money faucet maybe he will do something.
 
As others have said - @CSR_Admin please provide an update/status on what is occurring.

First time in 4 different attempts today to get in.
 
I pinged Jim again and basically said show some respect to the people that have supported the site and let them know what the plan to fix this is.
 
ttmott said:
... It was painful and worse yet the developers kept pointing fingers at us rather than taking ownership of their mess.
Click to expand...

Kids ... I love getting blamed publicly and then showing what the issue actually was.
 
northshore said:
Once his advertisers find out they are throwing their money away by advertising on a site that is unreachable half the time and they turn off the money faucet maybe he will do something.
Click to expand...

I think he has his hands full with the BOE site to be honest. That site is horrible now.

If boot's are the issue here, then make it like your BOE site and pop the human question to get in.
 
Guys, I was just made aware of this thread and issue. I have had members contact me individually that needed some help with things, but did not know about this issue collectively. The other day I enlisted a company to look into why the site slows down every so often. I have only personally experienced it twice since the refresh, and it clears up after a few minutes so we have not been able to find a cause. Hopefully the new company can look into it and figure it out.
 
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