Carpediem44DB
Well-Known Member
- Aug 18, 2015
- 3,230
- Boat Info
- 2000 Carver 506
2006 44 DB Sedan Bridge
- Engines
- Volvo TAMD 74 P
Is any one else getting a little tired of Covid 19 being used as an excuse for crappy service?
We decided to replace the PSS shaft seals on the boat I've got under contract. I was okay doing the job and I wasn't going to insist on the owner footing the bill so I ordered service kits from PYI on their web store on Saturday expecting them to ship Monday. The owner decided he wanted the yard to do the job and he would pay after all. I had them sent 2 day air to have on Wednesday. I still did not have them by yesterday and the yard is ready to install them. They are out for delivery today, 2 days late! Only explanation I get is its Covid 19 causing delays! They are still happy to keep my 65 bucks for the 2 day service! I ordered a box of anodes for the entire boat from Boatzincs.com sent regular USPS service on Monday and I received them yesterday! WTFO!
It really is a first world problem I know and life will go on.
Carpe Diem
UPDATE
I called PYI this morning to at least get a partial refund on the freight. They show the order as 2 day so they are working with Fed ex to get charged for ground service and refund me the difference. In the end it won't screw the schedule too much as we will be facing weather issues anyway with getting the boat done and launched. Looks like our rainy season finally showed up. Its all good. People just need to be held to standards though or it will all eventually collapse.
PYI is in Tacoma WA, I'm in Nor Cal and BoatZincs.com is in MA, Just sayin
We decided to replace the PSS shaft seals on the boat I've got under contract. I was okay doing the job and I wasn't going to insist on the owner footing the bill so I ordered service kits from PYI on their web store on Saturday expecting them to ship Monday. The owner decided he wanted the yard to do the job and he would pay after all. I had them sent 2 day air to have on Wednesday. I still did not have them by yesterday and the yard is ready to install them. They are out for delivery today, 2 days late! Only explanation I get is its Covid 19 causing delays! They are still happy to keep my 65 bucks for the 2 day service! I ordered a box of anodes for the entire boat from Boatzincs.com sent regular USPS service on Monday and I received them yesterday! WTFO!
It really is a first world problem I know and life will go on.
Carpe Diem
UPDATE
I called PYI this morning to at least get a partial refund on the freight. They show the order as 2 day so they are working with Fed ex to get charged for ground service and refund me the difference. In the end it won't screw the schedule too much as we will be facing weather issues anyway with getting the boat done and launched. Looks like our rainy season finally showed up. Its all good. People just need to be held to standards though or it will all eventually collapse.
PYI is in Tacoma WA, I'm in Nor Cal and BoatZincs.com is in MA, Just sayin
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