Sea Ray salesman

[billandamy]

The salesman will get a commission of the profit. No proft or little profit means no commission. The dealership may pay a salesman a "flat" commssion for a sale with no profit but the "flat" is generally a fraction of what would be normal. There just is no money in the boat business right now.

Note to self: never ever sell boats.

 

[katricol]

Bassett boat is a good dealer

 

[Jack F]

Jim Raftelis
Sales Associate
Hyannis Marina, Inc.
Tel: (508) 790-4000 x169

 

[billandamy]

Bassett boat is a good dealer

+1...Diane Bassett Zable who is the owner is involved in everything. When I had to get the replacement sticker for my boat, she personally called SR to find out what was going on. We bought our boat from Bassett, the Westbrook, CT location.

They have a location in Springfield, MA

I would highly recommend them

 

[JV II]

Assuming we are talking about the same "local dealer" since we are in the Boston area, I have had nothing but positive experiences from sales to finance to service, so I find the story difficult to believe. I can tell you that I wish I got the same attention, service, and respect from my Mercedes and BMW dealerships.

We've heard the story second hand and have not heard the opposite side of the story. I'd love to hear "the rest of the story" before I formulate any opinion about a dealership based on information I heard on a posting board on the internet.

I would highly recommend them. They are not just a good dealership, but an excellent dealership.

 

[Henry Boyd]

I'd have to echo Mike's comment and sentiment. Our experience with them in buying a used boat was first rate. My recommendation to Charlie's friend would be to call one of the guys at the dealership whose name is on the sign (to quote Denny Crane).

Henry

 

[charlg]

Assuming we are talking about the same "local dealer" since we are in the Boston area, I have had nothing but positive experiences from sales to finance to service, so I find the story difficult to believe. I can tell you that I wish I got the same attention, service, and respect from my Mercedes and BMW dealerships.

We've heard the story second hand and have not heard the opposite side of the story. I'd love to hear "the rest of the story" before I formulate any opinion about a dealership based on information I heard on a posting board on the internet.

I would highly recommend them. They are not just a good dealership, but an excellent dealership.

Maybe our price range compared to yours warrants different attention from the sales staff. I didn't think a $30k sale was anything to sneeze at, and I'd be curious what the other side was too.

On a different note, other than the one common denominator (i.e. the salesman), I like the dealership. I buy all my parts there and have a great rapport with the parts guys. I don't mind spending a little extra supporting them instead of going to WM. And, when I did speak to someone else, he got quick results.

So, this wasn't about a bad dealership, but merely a question about how to bypass a subpar salesperson without causing waves (pardon the pun).

 

[Chris Dauth]

+1...Diane Bassett Zable who is the owner is involved in everything. When I had to get the replacement sticker for my boat, she personally called SR to find out what was going on. We bought our boat from Bassett, the Westbrook, CT location.

They have a location in Springfield, MA

I would highly recommend them

Hey, I couldn't agree more. :thumbsup:

Bassett sold my boat in Florida 17 years ago. It is the only (?) 270WE in Australia. During restoration, Matt Cini, head of sales at Springfield, located parts for me and shipped them to Australia. Is there any other Sea Ray dealer in the US that would do the same ? I couldn't find one.

It seems to me this attitude must be almost world wide, you guys complain about the same attitudes we do here in Oz. It seems that no one wants to do any work and still get paid top dollar at the end of the week. And it's not just boat sales, it's every where, as you guys have said above.

How dare I walk into a store and want to buy something, made to feel like a bloody pest, up setting the sales peoples daily routine of doing nothing.

Maybe I'm just getting old and cranky :smt013

 

[fwebster]

How to by-pass a bad salesman is an easy question to answer.

Salesmen are commission paid and are usually paid 1-3% of the deal, not a % of the profit. How you get assigned to a salesman in the first place is simply because you are most likely his "next-up", meaning that when you can in the door the first time, it was his turn for the next customer. The dealers agreement does restrict a dealer from selling out of territory, but in today's climate, dealerships are pretty aggressive and SR has been known to turn a blind eye to a close call on territory questions. So, no sales manager is going to let his dealership lose a sale over a poor chemistry between a salesman and a customer. All you need to do is call the sales manager and ask that you be assigned a different salesman.......its just that simple..no threats, no drama, and don't call SR Corporate...just tell the sales manager that you would like a different salesman assigned to handle your future business.

Finally, you may be seeing the future of retail boat selling. Dealers are drastically reducing inventories so there is a lot less on the floor to sell or to switch you over to if the boat you want is sold. If there is nothing there to switch the buyer of a $30K boat to, a less than enthusiastic salesman may just ignore or blow off a buyer rather than try an alternative sale tactic.

 

[charlg]

Thank you Frank.

 

[jollymonsrv]

Always bought from ken (RIP}@Dedham sportsmen ctr, MA..Agree with "attitude" of certain sales staff @ New R--so marine..i walk in and talk to different saleperson myself...screw the lazy a hole who thinks his time is to important..imho...money talks..bull s.it walks.....feel free to step on toes to make it happen:smt021:huh::thumbsup: