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APOLENTINI call raymarine repair mine went bad. i called them they said to send it to them and they most likely would send me a new one. i got a brand new one. i think with frieght it was $70. had it back in one week.That was 9 months ago. and i think it came with a new cradle.
I just called Raymarine to see about getting a replacement PTT key for my Ray 215 mic (it got knocked off the holder one to many times and broke the little tabs that hold it in). The lady I talked to said it was obsolete but she would look for one and call me back later. Two hours later she called and said she found one and would send it to me at no charge! Now that's what I call service.