BGIII
Member
Is there any real difference between these 2 companies for fluid analysis? 2 of the past 3 years I have sent my samples to CAT and have not received all of my results. I am looking for an better alternative, if one exists.
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I went through the same thing, Last 2 years with Blackstone very happy.Is there any real difference between these 2 companies for fluid analysis? 2 of the past 3 years I have sent my samples to CAT and have not received all of my results. I am looking for an better alternative, if one exists.
used them....excellent serviceHeres hoping I get better results with six samples I just sent to Foley CAT in Bensalem Pa. They privide UPS prepaid shipping bags with tracking so keeping my fingers crossed!
Come to think of it, that may be who actually did the analysis - I dropped it off at a local location, but they said they send it to another location. I'm in Allentown, PA - so it was probably Foley.Heres hoping I get better results with six samples I just sent to Foley CAT in Bensalem Pa. They privide UPS prepaid shipping bags with tracking so keeping my fingers crossed!
I have used CAT since I purchased and I have not had one missing report. Everything is sent to my email address, and I download to my NAS where everything is backed up in triplicate. Next owner should have a pretty good history.I use a high volume Caterpillar sealer in Nashville who operates a number of stores. Their lab is in Nashville and a couple of years ago I started missing some reports. I called and spoke to the lady who handles the samples and the reports. Their system is now computerized and they are emailing the sample results now because it is faster for the customer and quicker for them. If your Cat store does not have your email address on file then they are probably waiting on you to call for the reports.
Get blackstones sample pump and do yourself a favor ... way less mess