almostenuff
Member
- Sep 18, 2010
- 477
- Boat Info
- 2005 Sea Ray 390 Sundancer
2002 SeaSwirl 2301 WA
- Engines
- T-380 Cummins
F225 Yamaha
Too many times folks complain about services or products, but I have to share a GREAT experience that I had with Boat US Graphics.
I decided to change my hailing port graphic. I got online on the Boat US Graphics website and easily designed my desired graphic. The price was reasonable and the lettering showed in 2 days. Like a moron, I messed up the alignment and the first word was canted. I called them and explained what happened; they not only offered to replace the graphic free of charge, but because I told them that I could still see the old lettering and would need to buff that out at a later time, they also included the word I screwed up, so now I have an entire set for a later installation when I get the boat buffed out.
The best part is that I had this conversation at 2pm yesterday and I just received the package at 10am today!!! Now THAT is amazing customer service!!!
I decided to change my hailing port graphic. I got online on the Boat US Graphics website and easily designed my desired graphic. The price was reasonable and the lettering showed in 2 days. Like a moron, I messed up the alignment and the first word was canted. I called them and explained what happened; they not only offered to replace the graphic free of charge, but because I told them that I could still see the old lettering and would need to buff that out at a later time, they also included the word I screwed up, so now I have an entire set for a later installation when I get the boat buffed out.
The best part is that I had this conversation at 2pm yesterday and I just received the package at 10am today!!! Now THAT is amazing customer service!!!