shinsr
Member
I agree with John above - I have owned 4 formulas prior to taking delivery of my first Sea Ray this coming weekend, and have had nothing but success by dealing directly with the factory. They have product reps by territory, I am guessing that yours is Chuck Miller - call the factory and have your Hull # and engine serial #'s - the factory # is on thier website. I got alot solved by dealing with them (even once with a boat 2 years out of warranty). If the engines are still under the Merc (versus the formula guard) warranty I can see them wanting you to start with merc. However, if you dont have a merc authorized dealer, you need to find one. If you cant, Formula will reccomend you to one.