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There is a plastic coupler that connects the genset's main shaft to the water pump shaft. There are 2 bolts that hold the big round plate on the back of the generator end. Remove that you and you will likely see the broken plastic coupler. Mine was yellow. I don't remember the part being very expensive and it easy to change (if you have good access). Mine broke on a trip one year and I used a few wire ties to hold the coupler together and reinstalled it. That worked for 20 hours our so before I got the new part. Get 2, one for a space.