Anybody here own a restaurant?

Slice,
My brother and I own a restaurant in Port Jefferson, NY.
There are several things to consider and some have already been mentioned. I will pass along my insights.

The primary thing is Location, can't stress that enough. I am a physical therapist by trade but, my brother has been in this business for more that 20 years. I have frequented all of his establishments and saw first hand that location will dictate clientele. You may have a beautiful place but, if it's in sh!tsville your client base will primarily be turds.

All of your employees will eventually burn out or become apathetic, even the good ones. You must be hands on! We have over 16 cameras installed with all of the registers integrated so not only can we see what is served but what is rang on the registers. The check appears super-imposed on the camera. We also have a system that scans peoples ID as we are in a touristy area with several bars which makes it an ideal area for young people to come down and bar hop. This is a good thing. The cameras just keep the honest people honest. We have uncovered several company policy violations that have led to immediate dismissals. The cameras are accessible from home and we do this frequently and call down to discuss something that we see. This lets all know that we are always watching. I can't stress to you enough how important these are in a high cash business.

Know your target clientelle and establish your restaurant accordingly. And just so you know, the more booze you can sell , the better. That is our biggest money maker and the easiest to inventory and calculate percentages on.

This is definitely NOT a hands off type business. Customers want to see you there and buying rounds here and there is good for business!

Well, that's all that comes to mind right now, snow fatigue is setting in. I hope it wasn't too winded but I was waiting a while before I decided to jump in here.
Good Luck with whatever you choose. I wish you well.
 
All of your employees will eventually burn out or become apathetic, even the good ones. You must be hands on! We have over 16 cameras installed with all of the registers integrated so not only can we see what is served but what is rang on the registers. The check appears super-imposed on the camera. We also have a system that scans peoples ID as we are in a touristy area with several bars which makes it an ideal area for young people to come down and bar hop. This is a good thing. The cameras just keep the honest people honest. We have uncovered several company policy violations that have led to immediate dismissals. The cameras are accessible from home and we do this frequently and call down to discuss something that we see. This lets all know that we are always watching. I can't stress to you enough how important these are in a high cash business.

^^^^^^This. It's funny you mentioned this because I was just going to write the same thing. Cameras will protect you, your assets, and your restaurant. I grew up with many of my friends working in the business and I've heard some many stories that I honestly would never want to put myself in as a business owner. Employees would smoke week in the walk in freezer, have sex after hours in the dining area, steal money, etc. It's a rough business. I think the only kind of restaurant I could own would be a high end place or micro brew style restaurant. At least the customer base and typically most employee base at these establishments seem to care somewhat.

Doug
 
Slice

I forwarded this thread to my friend Ken who owns a restaurant in Panama City.

His words; "Run Forrest, Run".....:smt043

Best regards
 
...The Key to a succesful business is good people. It doesn't matter what you do...

Very valuable statement. Onceyou find your perfect staff, in many cases, one things goes even further than $$$ - Recognition. If you hire the right people and give them recognition, you will have a successful business.

Otherwise, for most any a retail type business as several have mentioned: location, location, location...
 
Last edited:

Forum statistics

Threads
113,253
Messages
1,429,326
Members
61,129
Latest member
MinecraftRuSwilm
Back
Top