- Oct 6, 2006
- 12,155
- Boat Info
- 1996 450DA
- Engines
- 3116 Caterpillars
If you are looking for someone to point your finger at, here is a suspect:
Hail Mary Posted: Tue Jun 26, 2007 8:31 am Post subject:
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There was never "Excessive" water in the ER because the water flowed while coming up on plane, so it went to the bottom of the bilge and pumped out by the pump. Only the back up bilge pump has an alarm to signal excessive water in ER and that never went off. As for the Sea Ray Dealer (Surfside Three, now Marine Max), they repeatedly speculated on leaky water pumps or hoses and dismissed the issue as "boats rust". I should have pushed them harder. SR is now responsive because I have identified the cause, but the damage is done & repaired. Poor design & improper installation of hatch seal. Who should foot the bill? SR, Insurance or I?
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Caterpillar uses a Sherwood OEM pump that has several small weep holes around the body. Unless the pump body was cracked, which would be very evident because it would overheat the engine, this design cannot spray water...it drips. The last time I checked, water did not run up hill and the majority of your damage is well above the sea water pump, which essentially eliminates it as the source of the leak.
A leaking hose on the pressure side of the sea water pump would spray water everywhere.....not just in one spot on top of the engine. Besides, if a hose were leaking enough water to cause this damage, it would not be hard to find.......you could spot it while standing on the dock.
As far as I am concerned, "boats rust" is a completely unacceptable answer and probably indicates a technician or service manager who was more interested in getting off your boat and on to the next one than in helping a customer.
The initial new boat warranty would have covered the deck hatch gasket issue had it been reported to the dealer. Sea Ray does have an excellent structural warranty, and, as long as the owner properly maintained his boat, I have never known them not to repair a structural issue, no matter how old the boat was. This however, isn't a structural issue. The dealer should have identified the leak and worked with Sea Ray for a remedy before any damage was done. I don't see how this is a flawed design or how Sea Ray is at fault when apparently, there are a lot of 410DA's out there that do not have the problem.
I'm afraid there is going to be enough blame to go around on this one.
Hail Mary Posted: Tue Jun 26, 2007 8:31 am Post subject:
--------------------------------------------------------------------------------
There was never "Excessive" water in the ER because the water flowed while coming up on plane, so it went to the bottom of the bilge and pumped out by the pump. Only the back up bilge pump has an alarm to signal excessive water in ER and that never went off. As for the Sea Ray Dealer (Surfside Three, now Marine Max), they repeatedly speculated on leaky water pumps or hoses and dismissed the issue as "boats rust". I should have pushed them harder. SR is now responsive because I have identified the cause, but the damage is done & repaired. Poor design & improper installation of hatch seal. Who should foot the bill? SR, Insurance or I?
______________________________________________
Caterpillar uses a Sherwood OEM pump that has several small weep holes around the body. Unless the pump body was cracked, which would be very evident because it would overheat the engine, this design cannot spray water...it drips. The last time I checked, water did not run up hill and the majority of your damage is well above the sea water pump, which essentially eliminates it as the source of the leak.
A leaking hose on the pressure side of the sea water pump would spray water everywhere.....not just in one spot on top of the engine. Besides, if a hose were leaking enough water to cause this damage, it would not be hard to find.......you could spot it while standing on the dock.
As far as I am concerned, "boats rust" is a completely unacceptable answer and probably indicates a technician or service manager who was more interested in getting off your boat and on to the next one than in helping a customer.
The initial new boat warranty would have covered the deck hatch gasket issue had it been reported to the dealer. Sea Ray does have an excellent structural warranty, and, as long as the owner properly maintained his boat, I have never known them not to repair a structural issue, no matter how old the boat was. This however, isn't a structural issue. The dealer should have identified the leak and worked with Sea Ray for a remedy before any damage was done. I don't see how this is a flawed design or how Sea Ray is at fault when apparently, there are a lot of 410DA's out there that do not have the problem.
I'm afraid there is going to be enough blame to go around on this one.