Blitzn
New Member
- Aug 20, 2010
- 54
- Boat Info
- 2009 Sea Ray 270 Sundancer
1954 Custom Chris-Craft runabout (yes - the wood kind)
2006 Dodge Cummi
- Engines
- 496 DTS on the 270DA
25 hp Elgin OB
5.9L Cummins
So, we purchased a new 2009 270 Dancer with an in-service date of 5/11/11 and this spring noticed cracking occurring in the radar arch base - dealer says it should be under warranty. SR says it's not warranty since it is not "structural". I asked what does "structural" constitute - they said that it won't come off. I asked if they can guarantee that without looking at it (they have pictures) they said "no".
So, they need to look at it to determine if its warranty, but won't cover costs to look at it? I told the dealer I'll cover it - but he agrees SR is failing on this. The dealer is having no luck getting SR to cover the cost of repair.
Personally, I am disappointed - the arch is not identified anywhere in the warranty notice as covered or not. Seeing the water coming out from that location, dealership feels it may be part of a larger problem. It doesn’t appear Searay will cover the cost of the repairs.
Anyone else's ideas and opinions?
And why can’t I upload pictures anymore – 19kb? Really?
So, they need to look at it to determine if its warranty, but won't cover costs to look at it? I told the dealer I'll cover it - but he agrees SR is failing on this. The dealer is having no luck getting SR to cover the cost of repair.
Personally, I am disappointed - the arch is not identified anywhere in the warranty notice as covered or not. Seeing the water coming out from that location, dealership feels it may be part of a larger problem. It doesn’t appear Searay will cover the cost of the repairs.
Anyone else's ideas and opinions?
And why can’t I upload pictures anymore – 19kb? Really?