Smart Craft Gauges lens

Discussion in 'Blog' started by Mecubana, Aug 23, 2013.

  1. Mecubana

    Mecubana New Member

    18
    Feb 23, 2010
    Lake Michigan Chicago
    2007 290 Sundancer
    Twin 5.7 MPI Bravo III
    four of my smart craft gauges are developing some kind off cracks on it, nothing has hit the gauges or anything, this cracks just appear this summer the boat is keep in indoor heated storage and when in the Harbor I keep a custom made cover on the dash to keep sun rates away when not in used, so really this cracks are some kind of glass flaw or some,has anyone experience the same type of issues with this gauges,and will the warranty cover it
    i purchase the boat new on 07 and it still has one year left on an extended warranty I purchase from Liberty Protection I'm posting a pic View attachment 32077
     

    Attached Files:

  2. sdsowards

    sdsowards New Member

    1
    Aug 26, 2013
    Riverview, Fl.
    2006 260 Sundancer
    6.2L
    Hello, Im in the process of buying a 2006 dancer and I have seen the same type of cracks in the guage faces. im having a survey done on the boat. I cant wait to see what our surveyer has to say about it. Do you think we can get new lens for the guages or do you have to replace the guage?
     
  3. mygirl

    mygirl New Member

    85
    May 20, 2012
    Nassau County, LI New York
    2007 270 AJ
    320 Bravo III
    I've experienced the same thing. If your gauge is still under warranty contact your dealer and/or MERCRUISER Volvo whatever and demand a new one. I promise that the lense will fog up when you need it most and you won't be able to read it. Next, the gauge actually has 2 plastic lenses. An inner and outer. I actually pryed off the outer lense, doing some damage to the housing of the lense. The outer lense had the crack. I threw it out. I then cleaned up the inner lense and used clear ge2 caulk around the housing. Let it dry and put bezel back on. Reinstalled and it is crystal clear now and operating normal. My gauge was out of warranty. MERCRUISER has the new gauges made with 2 glass lenses?? Wonder why? Reason is that the cheap plastic lenses break down with uv light, heat, stress, etc causing fractures in the lense. If you are out of warranty argue that the smartcraft ($450)gauge is defective and unreadable due to poor design. Then argue that if there wasn't a problem with the plastic lenses then why did they switch to glass? Good luck!
     
  4. mygirl

    mygirl New Member

    85
    May 20, 2012
    Nassau County, LI New York
    2007 270 AJ
    320 Bravo III
    The plastic lenses are integrated with the gauge and not replaceable. The silver bezels are replaceable
     
  5. Mecubana

    Mecubana New Member

    18
    Feb 23, 2010
    Lake Michigan Chicago
    2007 290 Sundancer
    Twin 5.7 MPI Bravo III
    Just got word from the marina supposed the warranty covers the gauge but not the lens they claim that the gauge still in good operational condition and is only cosmetic. I had the Marina tech call and talk to the manager at the warranty company and same results it sucks cause I know they will fog up and my warranty spires next spring
    Any advise ????
     
  6. techmitch

    techmitch Well-Known Member SILVER Sponsor

    May 1, 2008
    Chesapeake Bay, Middle River/Frog Mortar Creek MD.
    1999 270 DA
    Twin 4.3s W/Alpa I Gen II's
    Let the smoke out of the gauge then see how it works! :grin:
     
  7. Mecubana

    Mecubana New Member

    18
    Feb 23, 2010
    Lake Michigan Chicago
    2007 290 Sundancer
    Twin 5.7 MPI Bravo III
    I read the little fold brochure they give you when you buy the warranty and it says the gauge heads are cover, no mention of not the glass it just says GAUGE HEADS so I guess I have an argument with this people coming, just wondering if anyone had issues with this warranty company
     
  8. Mecubana

    Mecubana New Member

    18
    Feb 23, 2010
    Lake Michigan Chicago
    2007 290 Sundancer
    Twin 5.7 MPI Bravo III
    There's no fog in it is clear
     
  9. techmitch

    techmitch Well-Known Member SILVER Sponsor

    May 1, 2008
    Chesapeake Bay, Middle River/Frog Mortar Creek MD.
    1999 270 DA
    Twin 4.3s W/Alpa I Gen II's
    Not fog, "smoke" can't explain in public.
     
  10. mygirl

    mygirl New Member

    85
    May 20, 2012
    Nassau County, LI New York
    2007 270 AJ
    320 Bravo III
    Call MERCRUISER and advise what the dealer told you. If you can't read the gauge who cares if its operational? It WILL fog. Stand strong on your insistence for a new gauge. Stress cracks are NOT supposed to happen. The lense is defective I wentbthroughnthe fight
     
  11. Mecubana

    Mecubana New Member

    18
    Feb 23, 2010
    Lake Michigan Chicago
    2007 290 Sundancer
    Twin 5.7 MPI Bravo III
    This is what I got so far the warranty stays on coverage

    Components: Helm control, throttle/shift control box. Speedometer & Tachometer Components: Speedometer head, tachometer head, speed log, and speed sensor.
    Gauges: Voltmeter, fuel gauge, trim position gauge, oil pressure gauge, water pressure gauge, and Engine water temperature gauge.

    It also says that
     
  12. Mecubana

    Mecubana New Member

    18
    Feb 23, 2010
    Lake Michigan Chicago
    2007 290 Sundancer
    Twin 5.7 MPI Bravo III
    Said that

    THIS AGREEMENT WILL NOT APPLY TO:

    Appearance, trim, non-moving chassis or body parts are not covered. These parts include, but are not limited to, paint and trim items, wheels, upholstery and chrome parts, lenses and windshields.
    So where M I on this
     
  13. skylark

    skylark Member

    214
    Aug 17, 2012
    Barrie, Ontario
    2004 380 DA
    8.1 MPI's
    perfect LOL been awhile since I last heard that
     
  14. Mecubana

    Mecubana New Member

    18
    Feb 23, 2010
    Lake Michigan Chicago
    2007 290 Sundancer
    Twin 5.7 MPI Bravo III
    Mitch man thank you for your advise but I just trying to figure out if any one had dealt with a similar issue and if so how they resolved that's all
    this insurance company's do t like to cover claims I'm Aware of that but I'm going to argue it

    But again big thank u from the Windy City
     
  15. mygirl

    mygirl New Member

    85
    May 20, 2012
    Nassau County, LI New York
    2007 270 AJ
    320 Bravo III
    Last resort is to "make" the tach un operational. Or buy a new tach and swap out the 'not defective' tach and return it. The new tach comes with a plastic wrap type of film on top of lense. Put film back on and return.
     
  16. Mecubana

    Mecubana New Member

    18
    Feb 23, 2010
    Lake Michigan Chicago
    2007 290 Sundancer
    Twin 5.7 MPI Bravo III
    I just going to argue with the insurance that this is not cosmetic like they claim, the purpose of the glass is not to improve the gauge appearance but to protect the unit, so if the glass brakes Allowing moist in it will eventually stop working so the glass purpose is not only cosmetic. But to seal the unit, so if the glass is broken the the Gauge is no longer in GOOD working onditions and it should be cover


    Any ways is worth a shot will post the results when I get them I have to e mail the warranty some Picts for them to review Monday
     
  17. mygirl

    mygirl New Member

    85
    May 20, 2012
    Nassau County, LI New York
    2007 270 AJ
    320 Bravo III
    Good point
     
  18. Mecubana

    Mecubana New Member

    18
    Feb 23, 2010
    Lake Michigan Chicago
    2007 290 Sundancer
    Twin 5.7 MPI Bravo III
    They have agree to send an inspector to look at it
     
  19. mygirl

    mygirl New Member

    85
    May 20, 2012
    Nassau County, LI New York
    2007 270 AJ
    320 Bravo III
    Pls post their findings. It may help me with the same claim. Thx
     
  20. mygirl

    mygirl New Member

    85
    May 20, 2012
    Nassau County, LI New York
    2007 270 AJ
    320 Bravo III
    Any word from inspector? Just curious
     

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