NEXTRAIL “custom aluminum boat trailers. BEWARE!!!!

I'd like to know why 12 calls to Brad went unanswered?
As you can see from post 34 and 35, Brad at Nextrail is trying to work on damage control more than customer service. Also, note he never mentioned once that he contacted me to try and make it right, because he didn’t. Never once has he returned my call. Also his own employee, Mathew even admitted to me that there was nothing custom about the trailer except for the options I paid extra for. That does not make it a custom trailer. That makes it a plan old trailer with some upgrades. You don’t have to agree with me, do your own research of Nextrail reviews and BBB complaints and you will see that I am not the only one with these same Exact issues with this company.
 
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Update: Has been almost 2 weeks since NEXTRAIL said they would return my call regarding the trailer. Still haven’t had a single call, text, or email from them since bringing up the issue with the trailer I purchased from them. Now that’s great customer service!
 
i looked at this trailer, the work is good, I have 40 years hands-on building designing alu craft, from large sailboats, commercial craft and big trailer boats and trailers for such
I should have thought it obvious that you cannot launch a shaft-driven boat, except when there is a steep ramp and even then you need the prop at least a foot off of the road when towing, yes the man should have listened to your brief, without reading through pages of posts, I hope you got reimbursement
 
Most the trailer I've seen today are not really custom built but more like an adaptive trailer base platform with movable bunks and rollers to fit common designed hulls. With that said the trailer I had built is much of the same the only difference is my trailer have four bunks plus V blocks and the whole back end of the trailer is cut out to make room for the underwater exhaust and V drives. Even with the rear cut out the trailer builder didn't recommend ramp loading.
 
NexTrail made my trailer as well. It's a great trailer, I have a 1991 Sundancer 350 with V-Drives and yes your expected to do two things.

#1 You need to adjust the bunks at the boat yard with your boat on the forklift to make sure weight distribution is perfect, the trailer manufacturer cannot do that as they cant know how your boat is loaded weight wise. So you start off needing a fork lift.

#2 If you do want to load your SeaRay from the water without a forklift you'd need rollers and a grunter winch unless you want to hate your life. I know it sucks to pay a marina to lift your boat off your trailer but this is much more common than you think.

#3 The Front winch post on these trailers isn't even close to being good enough to pull a 12k pound boat out of the water fully laden with fuel and snacks.

Just my thoughts but still its a beautiful trailer and you can probably sell it for what you paid for it.
 
NexTrail made my trailer as well. It's a great trailer, I have a 1991 Sundancer 350 with V-Drives and yes your expected to do two things.

#1 You need to adjust the bunks at the boat yard with your boat on the forklift to make sure weight distribution is perfect, the trailer manufacturer cannot do that as they cant know how your boat is loaded weight wise. So you start off needing a fork lift.

#2 If you do want to load your SeaRay from the water without a forklift you'd need rollers and a grunter winch unless you want to hate your life. I know it sucks to pay a marina to lift your boat off your trailer but this is much more common than you think.

#3 The Front winch post on these trailers isn't even close to being good enough to pull a 12k pound boat out of the water fully laden with fuel and snacks.

Just my thoughts but still its a beautiful trailer and you can probably sell it for what you paid for it.

He sold it three years ago ;-)
It was an interesting read though. Thanks for the bump.
 

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