My boat is still a LEMON!!!!

Discussion in 'General Discussion' started by skunkman, Jan 10, 2017.

  1. skunkman

    skunkman Member

    239
    May 27, 2014
    Longboat Key
    Looking for 330 Sundancer
    350 twins
    My 330 DA is 2 years old and has been nothing but problems - cabin leaks, rotting cabin roof, battery charger, steering, generator X3, gas gauges, cabin trim falling off, stereo and I'm sure others I can't recall.
    I recently took the boat in for yearly service and a battery issue. They haven't even addressed the battery issue yet but have found a bad coupler. I'm told it will be 13 hours of labor of which only 4 will be covered by my extended warranty. I hate to vent on a forum where so many Sea Ray lovers like to share their positive experiences but this is ridiculous. You'd think for a quarter of a million dollars you would get something that works, not something that bleeds you dry. If you have better luck with your boat please enjoy it.
     
  2. bahamabreisus

    bahamabreisus Active Member

    Oct 25, 2007
    Hampstead NC
    500 dancer, previous 420,390,300 dancers
    detriot 8v92
    I would reach out to Sea Ray corporate. I think you will find the assistance you want and deserve.
     
  3. skunkman

    skunkman Member

    239
    May 27, 2014
    Longboat Key
    Looking for 330 Sundancer
    350 twins
    Good suggestion. Captain Rusty helped me out in the past with the cabin leak and rotted roof. I suppose I will wait to see what the battery issue is.
    Thanks
     
  4. Air O'Nautical

    Air O'Nautical Active Member

    Feb 5, 2008
    Stamford CT "Ponus Yacht Club"
    1995 400EC. Raymarine E80,4kw dome, Garmin 235 gps, 11ft Baltik / 15hp on St croix davits.
    2013 7.4L Mercruiser Blue water.
    Hurth straight shaft 630's,
    Westerbeke 7.0 BCG
    I'm sorry for your troubles....

    Your issues are rather random and don't sound related to each other....but, do sound like lack of proper service or some major trauma happened in this boats history... ?

    In an effort to help you..
    I'd recommend a new service person (or yard) to genuinely go through all the problems and thoughtfully diagnose to solve them.

    Then, caring careful maintenance going forward is required.

    Maintenance is key.
     
  5. northshore

    northshore Member SILVER Sponsor

    992
    Jan 17, 2011
    Cleveland, OH
    1989 340 Sundancer
    Raymarine E90W Radar/Chartplotter
    Twin 454 Mercruiser 340's
    Not so sure... how does a two year old boat suffer from this:

    "cabin leaks, rotting cabin roof, battery charger, steering, generator X3, gas gauges, cabin trim falling off, stereo"

    I'm hard pressed to find anything in that list that even 2 years of just flat out ignoring would cause a failure.

    I hope to hell SR corporate steps up and helps you out. Sounds like a statistical anomaly/crap storm.
     
  6. Mike Blake

    Mike Blake Active Member

    Jan 27, 2012
    Yankeetown FL West coast
    89 340 Sundance all Raymarine.
    Gas hogs 454X2.
    I have a question, how long have you owned this boat? Did you have a survey done before you said yes?
     
  7. wrvond

    wrvond Member SILVER Sponsor

    192
    Aug 27, 2016
    West Virginia
    1995 Sundancer 270
    7.4 liter Mercruiser w/Bravo II
    He bought it new in July 2014.
    Personally I wouldn't expect to have to survey a brand new boat.
     
  8. flsearay330

    flsearay330 New Member

    9
    Nov 24, 2014
    Merritt Island Florida
    2014 Sundancer 330 -
    Garmin 18xHD Radar - FLIR Camera - Garmin 8208
    Twin 350 Mag Bravo III with Axius
    We have had similar issues with our 2014. Bad year? Some seem to think so.
     
  9. skunkman

    skunkman Member

    239
    May 27, 2014
    Longboat Key
    Looking for 330 Sundancer
    350 twins
    The boat was purchased new, properly maintained by MarineMax, kept on a lift, always covered and meticulously cleaned. Not much more I could do from my end.
     
  10. OllieC

    OllieC Member SILVER Sponsor

    353
    Mar 11, 2013
    MinniSoCold
    2005 Weekender 215
    Mercruiser 5.0 mpi, Bravo III
    Sounds like it was at the bottom of the sea floor before you purchased it. The rot sounds weird. I a own a 75 year old, Cape Cod home, and the outdoor sills don't have rot.
     
  11. skunkman

    skunkman Member

    239
    May 27, 2014
    Longboat Key
    Looking for 330 Sundancer
    350 twins
    The bow deck windows were both leaking - faulty seals - water leaked behind the head liner.
     
  12. WDCboater

    WDCboater Member

    959
    Oct 3, 2010
    Washington, DC
    2010 350 Sundancer
    Raymarine c95 GPS
    KVH Satellite
    Twin Mercury 8.1 Horizon V-Drives
    I had a plethora of problems with my 350 over the first couple of years. It was purchased with about 50 hours on it and had a survey. Most of the issues ended up being build defects. SeaRay stepped up and worked with my dealer to solve a major cabin leak that caused thousands of dollars in damage. Entire AC system had to be replaced by the dealer.

    My skylights have been removed and resealed multiple times. Dealer had to remount both engines to solve an issue from the factory. They're on custom mounts the owner of the dealer personally made. I haven't had any issues since purchase.

    The list of other issues goes on and on. Many have been rather minor. I.e.: the heating element in my grill has gone out twice. Kenyon has been awesome in sending out a replacement at not cost both times.

    Make sure SR is aware. I have found they are responsive and will work with your dealer.
     
  13. WDCboater

    WDCboater Member

    959
    Oct 3, 2010
    Washington, DC
    2010 350 Sundancer
    Raymarine c95 GPS
    KVH Satellite
    Twin Mercury 8.1 Horizon V-Drives
    I had this issue! It took the dealer three tries to solve the problem. They also replaced the curtain, which had gotten soaked and moldy. Terrible design by sea ray.
     
  14. Strypes

    Strypes Member

    595
    Dec 10, 2015
    Michigan Center, Penobscot, Catawba Island
    12 Meter Trojan International Motor Yacht

    Dinghy: Avon 3.11 RIB
    454 Crusaders
    4 Stroke 5HP Mercury
    Scary stuff.
     
  15. JimT

    JimT New Member

    Jul 7, 2009
    Charlotte, NC- LKN
    2010 330 Sundancer
    T-350mags w/BIIIs & Axius, 5.0 kw Kohler
    Curiuos why you think it's a bad design instead of poor workmanship and quality control. I have not had leaks in that area. In fact, my 2010 has been leak free. My 280DA leaked like a sieve. Many others didn't have similar problems. I chalked it up to bad quality control.
     
  16. scoflaw

    scoflaw Active Member SILVER Sponsor

    Aug 10, 2011
    cape cod mass
    2006 sea ray 280
    Twin 5.0's with B3's closed cooling with Kohler 5E
    Does it really matter ? Bottom line ........... Customer/ Buyer is pi$$ed off. Not his job to figure it out, and should he feel better ?? If it's A,B or C ?
     
  17. JimT

    JimT New Member

    Jul 7, 2009
    Charlotte, NC- LKN
    2010 330 Sundancer
    T-350mags w/BIIIs & Axius, 5.0 kw Kohler
    I'm not sure why you feel the need to answer a question that clearly was not posed to you.

    One of the two boats being discussed is the same model as mine and the other is the same design but larger. If information about a design issue was learned from the Sea Ray or the dealer while working through the several problems it would be useful to me and others with the same design boat. I have been fortunate not to experience the issues skunkman and WDCboater have had with their boats but I would like to know if there are potential problems with the design I should be addressing now.

    So it does really matter to me.
     
  18. Capt. Rusty Higgins

    Capt. Rusty Higgins Member PLATINUM Sponsor

    633
    Nov 6, 2006
    Florida
    The yacht delivery captain for Sea Ray Boats Inc.
    mostly 1100hp CAT/MAN
    skunkman....I PM'ed you. Feel free to reply if you believe I may be of any help here.

    Rusty
     
  19. skunkman

    skunkman Member

    239
    May 27, 2014
    Longboat Key
    Looking for 330 Sundancer
    350 twins
    Rusty,
    Thank you for your PM.

    You helped me out before, hopefully you can again. I really want to love this boat.

    I found out yesterday that in addition to the engine coupler the boat needs 4 new batteries.

    Today I got this email from the service manager at MarineMax:

    My tech just informed me your trim tab cylinders are leaking and need replaced. They cost $352 for the pair and 1.75 ($190.75) hours labor to replace . He also noted the starboard engine end caps were leaking and needed replaced. O-rings and seals cost $223.82 and 3.6 hours ($392.40) to replace. The hydraulic smell you noticed is the upper yoke seal leaking fluid (2.5 hours to repair ($272.50).

    I dare not inform my wife of this or I'm certain I will be boatless by the end of the week!!!!
     
  20. dpmulvey

    dpmulvey New Member SILVER Sponsor

    Dec 19, 2007
    Homeport: Charles City, VA
    1999/2007 330 Sundancer Hardtop.
    6.2 Merc Horixons
    1.5:1 Velvet Drives
    IMHO, this borders on criminal neglect.

    Check to see if your state has a Lemon Law for boats.

    I have to wonder IF SR knows or if MM is the major screwer here. IF SR knows and IF SR was the company we all want to believe it is, they should have taken the boat back at corporate level and provided a like kind exchange after a survey by the owners surveyor.

    Pure Bullsh!t in my book. Totally unacceptable. The owner bought a $250,000 boat, not a $2500 Ford Pinto, although the owner may feel differently about now.
     

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