Log-out issue

[ranger58sb]

Ahoy!

Most of the time when I log out these days, it doesn't SEEM to have taken affect. Username/avatar still shows in the activity bar, etc. Attempting to log out again results in an "Ooops!" message, though. (I can screenshot that, if helpful.)

If I leave the site and then return, I'm not logged in... so it appears the first log-out attempt is actually working...

-Chris

 

[ranger58sb]

FYI, issue is persisting...



This is display AFTER doing as Log-out, AFTER noticing it looks like I'm still signed in... and then immediately AFTER trying to Log out again.

If I close the browser tab or the whole browser and revisit the site, sometimes it looks like legitimately I'm logged out. Sometimes, not so much...

-Chris

 

[PERuss]

If you hit "Shift-Ctrl-J" when this error pops up, do you see any red errors on that panel below?

 

[ranger58sb]

These two Shift-Ctrl-J pics may show errors.

First is immediately after logging out, before trying REALLY log out (i.e., while it showed me as being still logged in):



Second is after the "Ooops" message after trying to REALLY log out:



Left the browser, opened a new Chrome iteration, came to the site, still showed me as logged in. Did that a couple times.

Came to the site via Edge, showed me logged out. After that, I came to the site in another Chrome iteration, finally showed me as logged out.

Same basic thing happens on our ship's laptop via Chrome, too; just happened to check/notice today...

-Chris

 

[Skybolt]

The new site also does this for me as well. This screen shot is after logging out and closing all browser windows. Couldn't log back in until I closed all windows again opened new and went to another site, then came back and I could then log on.

 

[PERuss]

So I can definitely replicate this. This isn't a permanent fix but if this happens for you, hit Ctrl-F5, it will hard refresh and should act normally as if you're logged out.

I'm reaching out for help with the issue as there was caching enabled on the site which I feel might be messing with this.

 

[ranger58sb]

Ctrl-F5 doesn't do squat. Tried it a few times, nothing.

-Chris

 

[Skybolt]

Ctrl-F5 doesn't do squat. Tried it a few times, nothing.

-Chris

Same here, the only thing that get's around this is closing all browser windows, opening a new session and going to another site first. Then go back to CSR and it will work.

 

[PERuss]

Still tracking this down...

Can you try this:

Log out, click a new page from the one you're on. Example: if you're on the forum home, click logout, then click what's new or members tab in the navigation. Does it show login / register instead of your user account on those pages?

 

[Skybolt]

Still tracking this down...

Can you try this:

Log out, click a new page from the one you're on. Example: if you're on the forum home, click logout, then click what's new or members tab in the navigation. Does it show login / register instead of your user account on those pages?

If I log out, then click on members it does show Log On.

 

[ranger58sb]

I logged out (one of the times when it didn't then immediately show me as logged out) and then I clicked What's New. That gave me a Log On page.

-Chris

 

[PERuss]

Thank you guys! Sounds like it's some sort of caching issue. I mainly handle the style aspect of things, but I'm reaching out for help. Sorry for the trouble.

 

[ranger58sb]

FYI, it happens with Chrome on an Android device too...

-Chris

 

[ranger58sb]

And it happens with Chrome on a different laptop, too...

-Chris