Are Most Boat Owners Clueless or Just Cheap About Maintenance?

320Bob

Active Member
Nov 2, 2009
1,314
AZ
Boat Info
2012 Chaparral 267 SSX Sold
Engines
Boatless
This may be a bit of a rant but I am rapidly coming to the conclusion that there is something seriously wrong with many boat owners when it comes to maintenance. Cases in point:

Boat 1 - 2002 24' VIP Mercruiser 350 Alpha I drive purchased from the dealer as "certified preowned" with 103 hours no survey. Second week of boat ownership it wouldn't start even with a jump. Problem plugs fouled, distrbutor cap corroded and battery needed replacement. Dealer repaired/replaced all at his cost.

Boat 2 - 1999 28' Mariah Z280 Mercruiser 7.4L Bravo III drive 308 hours purchased preowned from dealer with a hull survey. Survey showed cockpit radio and gas gauge didn't work. Dealer would not repair/replace either item because they spent too much buffing and waxing the boat. When I traded this boat in on the Sea Ray 320, the trade check revealed a worn coupler that I had to replace to get my trade accepted. Mercruiser manual clearly stated that alignment should have be check at least every 100 hours which meant 3 times during the boat's life.

2006 Sea Ray 320 - Twin 6.2L engines V drives with 55 hours brokered with a hull survey and sea trial that showed no obvious mechanical problems but eisenglass needed to be replaced. Dealer had maintenance history on boat and previous owner was "meticulous" about maintenance and money was no problem. I compiled a list maintenance items from each of the manuals that came with the boat and presented it to the Service Manager to compare with what had been done to the boat to date. After checking, he said the generator had never been serviced, it was due for a transmission fluid change and suggested that I might want to change the antifreeze since it had been 4 years. I agreed to all but the antifreeze but also insisted that shaft alignment be checked for both engines and that they change the impeller on the generator. It turned out both plugs were fouled on the generator so it was a miracle that it even started during the sea trial and the port engine was out of alignment.

I can perhaps attribute the problems with the first two boats to the previous owners being cheap but in the case of the Sea Ray this was not the case. What struck me immediately after reading the manuals was that the generator was a very high maintenance piece of equipment yet this guy hadn't touched it in 4 years. Shaft alignment was another one. The labor was $360 which I am sure is a fraction of what it would cost to replace one or both shafts let alone repair potential transmission damage.

I am new to boating but I can read so what's the problem here with the rest of the boating community? Do folks naively buy boats thinking they are like cars that only have to be serviced every couple of years i.e. clueless? Or is it a case that boat owners grossly underestimate what it costs to properly maintain a boat and realize that they can't afford it ergo cheap? If boat ownership years are anything like dog years, I may be approaching my teens with bad boating experiences to date, some unquestionalbly due to my own cluelessness but the rest were not.:huh:
 
This may be a bit of a rant but I am rapidly coming to the conclusion that there is something seriously wrong with many boat owners when it comes to maintenance. Cases in point......


I am new to boating but I can read so what's the problem here with the rest of the boating community? Do folks naively buy boats thinking they are like cars that only have to be serviced every couple of years i.e. clueless? Or is it a case that boat owners grossly underestimate what it costs to properly maintain a boat and realize that they can't afford it ergo cheap? If boat ownership years are anything like dog years, I may be approaching my teens with bad boating experiences to date, some unquestionalbly due to my own cluelessness but the rest were not.:huh:

Yes, Yes, and Yes…. Funny post... BUT I routinely make it a point of letting people considering a boat purchase to be prepared for the “cost of ownership”. Some just laugh it off, I walk away.
 
Bob
I'm confused - Are boats1& 2 your boats? If so, what happened on boat1 was the dealer's bad. "certified pre-owned?" Yeah, right.

Problems with Boat 2 were uncovered at trade-in time. That means you owned it for a while and you didn't do the prescribed maintenance (?) I'm going to play devil's advocate and say that it's tough to blame the previous when you didn't address any of those issues during your ownership period.

Seems that by boat3 you learned the old saying "Caveat Emptor." What I have always found with a majority of boat owners is that ignorance is bliss. They treat the boat like a car - not only in the way they drive it, but also in how they maintain it. Change the oil and fill 'er up with gas and let's GO! VERY BAD IDEA! I know guys who have never, in 5,6,7 years even looked at their generator. Plugs? Where are they? Distributor cap? How much is that??? WHAT? $80 for a POS plastic distributor cap? That,of course, is assuming they even bothered to ask what needs to be done. As you said, generators extremely quirky machines and most people with boats less than 40 feet or so don't use them that much. Hey, if you don't use it,why maintain it?

I do agree that more often than not, boat owners are not real diligent about what makes their boat tick. They may spend time cleaning it so it looks real nice and impressive, but they haven't a CLUE what's under the hood.
 
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It turned out both plugs were fouled on the generator so it was a miracle that it even started during the sea trial and the port engine was out of alignment.

I can perhaps attribute the problems with the first two boats to the previous owners being cheap but in the case of the Sea Ray this was not the case. What struck me immediately after reading the manuals was that the generator was a very high maintenance piece of equipment yet this guy hadn't touched it in 4 years.

How many hours on the generator?
 
I don't know. Maybe the owner did his own service and it wasn't on record with the dealer. I certainly don't see many people at my marina toiling over their boats like I do. They always walk by on the dock making funny comments like, "Can you wash mine next." I also often get compliments. I can say objectively that my boat is the cleanest and shiniest on any given day. The mechanicals are just as well maintained. I always know my fluid levels and condition. The dealer gets paid to to the major service items. The other boaters on the dock get a lot of use out of their boats, but it is primarily cocktail hour, from what I can see. The season is short, so maybe they think that if the boat is serviced by the yard every six months, that is enough.
 
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I have bought several used boats now and I have to say most just do not know any better. I had a 27 Sundancer that I had bought when it was 4 years old. The matress was allways wet in the aft cabin. I asked the old owner and he said he never knew why. After pulling of the side walll panel I found the hose drain from the dash was never put on the bulkhead fitting when new. All the water from the dash and all the water that sprayed up and hit the bulkead fitting was comming in. On another boat the cockpit sink would not drain. After looking at it the hose for the drain was too long and was stuffed up inside the wall so that the hose was higher than the sink. The only reason it drained at all was because the hose clamp was loose and it leaked. The original owner told me he had taken it back and they said it was just supposed to drain slow. He said OK! There has been a lot of this I have run into over the years and although most people on here seem very knowledgable on their boats there are an awfull lot that have no clue whatsoever. I have boating freinds that would not begin to even check the oil in the engines. Just have no mechanical ability at all. It takes all kinds I guess!
 
We even see it here on CSR... Don't you all recall the discussions about "I only change my oil every other year on my new 390DA because the dealer is ripping me off" and "It's ok to run WOT all day" etc. etc...

People will have a $200,000 boat and ask how they can save $1.74 on spark plug wires or how $48.95 is a great deal on a box of 8 life jackets.
 
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Well you also see post all the time on 5 year old boats with generators with less than 50 hours on them and no maintenance. My dock neighbor bought one of those boats, only it was 8 years old, he has spent a fortune on the generator and still has problems. The one advantage of buying new, you control the maintenance, but I agree with the above post. I change my transmission fluid annually, no matter the hours, but the dealer has no clue. I am on my 4th generator impeller.
 
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Bob
I'm confused - Are boats1& 2 your boats? If so, what happened on boat1 was the dealer's bad. "certified pre-owned?" Yeah, right.

Problems with Boat 2 were uncovered at trade-in time. That means you owned it for a while and you didn't do the prescribed maintenance (?) I'm going to play devil's advocate and say that it's tough to blame the previous when you didn't address any of those issues during your ownership period...

Ron,
Boats 1 and 2 were indeed mine. Boat 1 turned out to be too small which is why we traded it in on boat 2 and got reasonable value for it. Boat 2 was mine for less than 2 months before I traded it on the Sea Ray. There were no manuals for it at time of purchase but I was able to get most of them from a Mariah forum. So here is where I was clueless neither my surveyor nor the marina service department gave me any idea that engine alignment with a big block V8 along with the Bravo III drive was critical. I relied on others who were supposed to have knowledge to tell me if there was problem or what to watch out for. When I confronted the owner of my former marina with the worn coupler, he said he had only seen 4 in the past 20 years. This marina primarily sells and services boats over 30' that come with inboards or V drives not singles with outdrives like the Mariah. Since this boat had been at their marina for a number of years they should have caught it especially after the last owner traded it in before I bought.

Chicago Sea Ray by contrast sells lots of singles with outdrives and sees 30-50 worn couplers a year so as a matter or practice checks couplers on any trade that comes in with an outdrive. What was unique here is the PO of the Sea Ray had to take my boat as a trade and then had CSR buy it back from him since his boat was brokered. Thus the reason for the trade check.

But even if I had kept the Mariah, I doubt the service department at my prior marina would have told me to do an alignment check because they were as clueless about the issue as I was since they did not have many problems with outdrive couplers due to so few boats there having them. Hindsight is always 20-20!:grin:
 
We even see it here on CSR... Don't you all recall the discussions about "I only change my oil every other year on my new 390DA because the dealer is ripping me off" and "It's ok to run WOT all day" etc. etc...

People will have a $200,000 boat and ask how they can save $1.74 on spark plug wires or how $48.95 is a great deal on a box of 8 life jackets.

Where do I get these $1.74 spark plug wires?
(just kidding)

BTW – I had the alignment checked every year, at least I PAID to have it done and it appeared on the invoice. At the start of last season my coupler went out.
Sometimes even when you do all the maintenance you still have things break.

BTW part II …….step back. I mean way back. Re-read this thread as if you were a non-boater.

Pretend you drive a Honda.

The amount of maintenance it takes to keep these express cruisers with two engines plus a generator running is crazy high. Oil changes are not what I’m talking about.
In my opinion, the complexity and cost to maintain the boat is part of the reason the industry is……..gulp…… shrinking. There I said it.


The amount of people in our hobby is shrinking like a falling fad.


It happened to ant farms, Bermuda shorts, break dancing, acid wash jeans, the conical bra, drive in movies, eight track tapes, fallout shelters, goldfish swallowing, the hula hoop, jumping beans, kilroy was here (for the old military people here at CSR), the limbo, the metric system (finally get a set of PG metric and now I need to get ISO metric, WTF is ISO metric?), quiz shows, the rubik’s cube, the superball, toga parties, UFO sightings, Big Foot sightings, Elvis Sightings, water beds, hippies, yippies, yuppies, new Coke, beanie babies…….and now…gulp….express cruisers.
 
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The 1990 39 Express I bought 2 years ago was a low hour boat with only 480 hrs on it. I was told that all of the work was professionally done at the marina where it was bought from. After fueling the boat for the first time I noticed a strong gas smell coming from the bilge. Looking into the bilge there was raw gas by the starboard tank next to the stringer not a lot but any is too much. I could not find the leak so I had a Sea Ray Expert look at it he said it looked as though the filler hoses needed replaced they were cracked and dried out. They were replaced; next fill up gas in the same place. I also found that the generator was not working I had the generator looked at and it was found that the electric fuel pump was bad. So I had the fuel pump replaced and as any good repair place would do they changed the fuel filter for the generator. In changing the fuel filter they found that when the filter was changed at the prior marina they had cracked the copper line going to the filter. Gas leak solved.
And along with that problem this is a good one “The oil filter on the generator had never been changed.”
I also found the fittings going to the AC water pump cross threaded causing the pump to suck air. The AC water pump was also changed by the prior marina.
So professionally maintained is only as good as the ones that work on it be it an owner or the marina
 
...So professionally maintained is only as good as the ones that work on it be it an owner or the marina

Douglas,
You experience appears worse than mine. Based upon some insider knowledge, I have some concerns about the service department at my new marina which is why I wanted Chicago Sea Ray to do the maintenance before delivery next month. Hopefully my insder G2 is not right but I won't know until I get there.

...BTW – I had the alignment checked every year, at least I PAID to have it done and it appeared on the invoice. At the start of last season my coupler went out.
Sometimes even when you do all the maintenance you still have things break...

Presentation,
How many hours did you have on that coupler? In my case it was 339. CSR pulled the drive for me to inspect. I tried to slide the alignment tool into the coupler and it would not slide in easily showing the engine was not properly aligned with the outdrive shaft. So mine was definitely out of alignment but my issue was with the marina that sold it to me. If they had checked the alignment before selling me the boat they would have seen the problem and either fixed it or at a minimum disclosed it as a known defect like homeowners are required to do if they are selling their home (at least in Illiniois). Another thing that honked me off about it was the OEM coupler was made out of aluminum so when mated to a steel shaft spline which is going to wear faster! The replacement coupler from Mercruiser was made of steel which hopefully is what they replaced yours with.
 
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As the old saying goes if you don't do it yourself you'll never know if it's done right . For some reason I find boat techs at least good ones or hard to come by.I had a brand new 5.7 mercruiser bravo III kept leaking drive fluid in hull and stunk the cabin to death.After 3 times they took off the drive then busted my trim tab they still didn't fix it .After being without my boat for 3 days of my vacation they wanted to remove the motor .I stopped them there said if you can't fix a lil leak you sure the hell ain't pulling my motor. So I brought in a outside merc tech highly recomended with in less then 2 minutes found that the hose from the tank was routed over the steering rack holding it up on a angle when running would let oil leak.plus they replaced a starter under warranty when I came down to start the boat and heard a ungodly grinding noise .I decided to look at it myself to find they put to long of bolts in the new starter I could shake it by hand this was supposedly a merc master tech there best guy LOL .Find a good tech stay with him or do it yourself.
 
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Most folks can not afford boating today. Make your own decsion when buying a boat.
 
I remember a conversation I had with my service manager at the SR dealership a while back. It's always stuck with me...

He was impressed that I actually use my boat so much (150 engine hrs a season), keep it maintained, and know what's going on down below and I said, "I didn't spend all that money on it to have it sit at the dock and rot." He replied, "You'd be amazed at how many buy a million dollar boat, use it one week a year, never look in the bilge or do a safety check, let it sit here at the docks and have us clean and service it monthly."

Too many people with too much money to throw away at something they really don't care about.
 
In my area we have a lot of folks with the yacht club mentality, a boat is something that you sit on and entertain your friends on at the dock. The boats leave their slips on Memorial Day, Independence Day and finally on Labor Day when the owners complain that the summer is over. Most of these boats are hauled by mid September. I have the advantage of having my boat at a slip behind my house, I do all of my maintenance and trouble shooting during the week after work keeping the weekends free to go out and cruise. I am still learning about the 380 but fortunately have many knowledgeable friends to call for help as well as CSR.
 
Some people use them as a summer rental why? no taxes I guess. I on the other hand go down a 3 hour ride every friday night defenitley go out even if its just out of the marina and drift . Then head back up sunday go to work monday and already wishing it was friday .!!!!!! TGIF
 

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