The bass module is under the forward section of the starboard sofa. You need to remove the forward section of the seat back to see it. I’m not sure that will solve your issue, but that’s where it’s located. Those Bose lifestyle systems have an “end of life” period. I’ve had 2 different ones (one in home and one on previous Sea Ray) die. And before they die they sputter and choke with random symptoms.BOSE Lifestyle 48
New problem, this year. The Bose remote refused to work after we launched. At first, it would at least reset the house code but nothing else. Wouldn't turn the system ON/OFF. No way to tune a radio station. No way to start a DVD. No remote volume control (the biggy).
Talked to Bose customer service; no replacements available but they'll repair for relatively cheap. Sent it. It's back. They included a note that said they didn't see the symptoms I described, but their testing may or may not have "fixed" the issue. Still no workee.
(Also, the remote model we have was supposed to have ended at hull #524; we don't have the one listed for subsequent hulls like ours. No clue why.)
Actually, it seemed to be trying to work, at first... and I could select sources, control volume... but after about 20-30 seconds the system started switching back and forth between Mute/Volume. And then the remote stops working altogether.
Actually, the first time I called Bose customer service, the nice lady described a reset technique: unplug the power, main, and Acoustimass cables. Let it sit. Restart. I eventually did that several days later, at the back of the LS48 head. It didn't actually do anything that first time, but I've tried it again and it seems I can sometimes get back to the remote slightly working until the Mute/Volume things starts again.
The second time I called Bose, the nice man suggested trying a couple other reset techniques. I've forgotten what those were and didn't take notes... and they didn't work either. That's when he suggested sending the remote to them.
Some of this is leading me to believe the problem may be something else with the system that needs to be "reset" somehow.
What's an Acoustimass? Where is it? What does it look like? I think this is the one where the flat multi-wire cable goes... but I cant yet trace where it goes from behind the entertainment center cabinet. It disappears off into the sunset, and I'm not seeing anything that looks like it could be a sub-woofer or some such.
Ideas? I can call Bose again on Tuesday or so, but wondered if anyone has encountered a similar issue... and might suggest a fix...
Plan B (or C or D or whatever it is): I asked the nice Bose man if there's a replacement system that would take advantage of of the existing sub and cube speakers. Maybe not; he said their current stuff concentrates on wireless connectivity. OTOH, I could see scrapping the LS48 thing and replacing the surround sound somehow if it doesn't mean fishing wires all around Hell's half acre...
On a slightly different note: I connected our new TV to our router the other day, and all of a sudden we now have an extra 200-300 "stations" of free Samsung "TV Plus." Kind of like cable without the cable, I guess. Haven't reviewed much of that, but it was an unexpected serendipity if there's any decent content in there somewhere.