American Boaters going to Canada, Be Advised...

Strypes

Well-Known Member
Dec 10, 2015
1,283
Catawba Island
Boat Info
Sea Ray 400 Sedan Bridge
Boston Whaler 235 Conquest
Engines
Twin Caterpillar 3116
Mercury Verado 225 4-Stroke
On Saturday, June 25th, 2016, my wife, Denise and I left Midway Marina on Catawba Island/Port Clinton, OH via our 30' Sea Ray power boat named Pure Pleasure at 10:00am. We stopped for fuel and a pump out at Anchors Away Marina on our way out of West Harbor and dropped anchor in Canadian Water near West Dock/Mosquito Bay/Fish Point off of Pelee Island. We were meeting friends on another vessel that were already anchored in that area. Prior to leaving, we spoke with several boaters in our area, my Dad who is retired Coast Guard and the couple that we were meeting, who have been doing this trip for 15 years to see what the procedure was for entering and anchoring in Canadian Waters.

As soon as we dropped anchor off of Pelee Island, I called 1-888-CAN-PASS. I spoke to a female agent and answered all of her questions before she issued us a report number.

She asked the standard questions; who was on board, if we had firearms, drugs, alcohol, tobacco, pets, plants and Passport information. I gave her my Passport Number and my wife's Enhanced Michigan Drivers Licence Number. She asked where we were, I told her that we were off of the Southern part of the Island which I believed was called Fish Point. The agent said she didn't know where that was, I told her that is was near West Dock. She asked us what our intentions were and how long we planned on staying. I told her that we were going to have lunch on the boat, swim with our friends that were also anchored where we were, walk up and down the beach on Fish Point and have dinner at the Pelee Island Winery and that we were planning on leaving around 7:00pm that day.

She gave me a Report Number and told me to write it on a piece of paper and tape it to the back of the boat so that if there were any patrol boats out they would be able to see that we had already checked in. She also informed me to take our Passports and the Report Number with us when we went to shore and ended the conversation with "enjoy your stay in Canada".

We had lunch on our boat before our friend picked us up in his dinghy to take us to shore to walk up and down the beautiful beach and take pictures. After that we decided to go to the main land to check things out and have a bottle of wine before dinner. So, we got on our friends boat which he pulled up his anchor and moved North up the coast line so that we were closer to where the winery was. He re-dropped his anchor and then my wife & I and he and his wife got into his dinghy and again went to shore.

He tied his dinghy off and we walked up the hill to the road that the winery is on. When we got to the road, a mini van pulled up and 2 Canadian Border Patrol Agents got out to greet us. One agent seemed to have an attitude and wasn't very friendly, the other agent was friendly and didn't seem to be too concerned in what we were doing. They said what's up guys, what are you doing. We said hello and that we were heading over to the winery. He asked if we had checked in and we told him yes, that we checked in around 11:30am that morning. He asked if we had our Report Numbers and we told him yes and gave him the numbers. He then asked if we had our Passports and we again told him yes and handed those to him as well. He asked who we checked in with and we told him 1-888-CAN-PASS. He said that we didn't check in with him and we again told him that we called the 888 number when we dropped anchor. He said that the agent that we spoke with was in Windsor. We said okay. He then said if we want to come to "his Island" we need to check in with him and that he seized a boat an hour and a half ago and that he wouldn't hesitate to do it again. He asked us if we were vagrants, and we told him no. He then asked where we told the agent we were docked and we told him that we told her that we were anchored near West Dock. He then said that where we were "didn't look like no God damn West Dock to him". We apologized and were being very respectful as we didn't want to get into trouble or cause any problems.

The agent then told our wives to go ahead and go to the winery that we needed to go with him so "he could teach us a lesson". He told us that we needed to walk a mile and a half or so to his office so that "we could properly check in" and that he couldn't give us a ride because they didn't have a caged vehicle and we were "God damn vagrants".

We walked to the agent's office and answered a series of questions, basically the same questions that we answered with the agent in the morning before she issued our Report Number. After answering his questions the agent told us to wait outside and he would let us know when he wanted us to come back in.

After 3 hours, one of the agents came out and said that we could come back in. The agent with the attitude said "well gentlemen, as of right now your boats belong to the Canadian Government, that they were under seizure". We were flabbergasted and asked him why because we felt that we didn't do anything wrong. He said that we didn't check in properly. I tried to explain that I thought that we were okay because I called the 888 number and received a Report Number. He asked me how old I was and I told him that I was 39 years old which he replied "well you're not a God damn 12 year old boy and I should've known better to find out what the proper check in procedure is and that if I come to his Island, I need to check in with him". The other 2 agents were saying and doing nothing, it seemed as if they felt bad for us. The agent then said that he was going to cut us a break and write us up for a Level 1 Infraction and that if we each paid $1000 Canadian we could get our boats back.

They said that they didn't accept American checks but they would accept Canadian or American cash or Credit Cards. I didn't have that much money on me so I tried to use my credit card. I didn't report to my credit card company that I was leaving the Country, as I wasn't planning on making any charges, so as soon as they swiped my card the credit card company froze my account and declined my card. The same thing happened to my friend when they tried to run his credit card. They said that our boats were to remain with them until we could make payment and that we could take a ferry back to the United States and come back when we had the money and get our boats back.

Luckily I had my cell phone and tried to call my credit card company to get the card unfrozen and out of fraud. I tried 5 times and kept getting disconnected due to poor cell reception at which point I asked the agent if I could use their phone, one agent said sure, but the agent who was giving us a hard time then said "no, the cord wouldn't reach where I was standing". Fortunately, the 6th attempt with my cell phone went through and I was able to touch base with my Credit Card Company and get the card to work. My friend wasn't able to get in touch with his credit card company or bank, so I paid for both of our boats to be released, which was $2000 Canadian, $1,618 US. He then told us to go back outside while he filled out our release forms.

45 minutes later he told us to come back in and sign our paperwork. He then told us that we were all set and that we were free to go anywhere in Canada that we pleased for as long as we wanted. He also informed me that I would be ineligible for a NEXUS Card for at least 5 years and "good luck trying to get one even then" and that I was going to be placed on a watch list and anytime that I wanted to travel anywhere that they would look at me hard and scrutinize me because I now had a record. They never searched us or our boats, they never even asked. Our boats remained where they were anchored the entire time. We walked back to the winery to get our wives and tell them what happened and then got back on my friends dinghy and asked him to drop us off on our boat. As soon as we got back on our boat I pulled the anchor up and hightailed it back to the United States. We wanted nothing more to do with Canada after the experience I had and the way we were treated and wanted to be back home. We will NEVER go back to Canada. Never.

As soon as we got back to our dock On Catawba Island/Port Clinton, OH we drove to Brand's Marina and used the Homeland Security Phone to check back in, with no problems.

I don't know if there is anything that can be done, but I really don't want to be on a watch list. I am a law abiding, tax paying, God fearing, American Citizen without any record whatsoever.

Thank you
 
Wow! Seems like somebody had a real bad day and made sure you did also.
 
you can and should contact CBSA and file a complaint. You will get a refund and an apology.
 
Pleas contact US customs at once!

We did, the next morning. They said that there was nothing that we could do other than contacting the CBSA and trying to appeal it. The Homeland Security guy that I talked to said that "I got hosed".
 
Wow - sounds more like Canadzuela. I have interacted with CBSA before in small planes. Your interaction sounds more like what I might expect from US CBP.
 
I would call your credit card company and report the charges as fraud. Explain to them what happened and see if they will dispute on your behalf.


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Last edited:
Thanks! So, I/we have to file a complaint in order to get a refund and an apology?


Yep. file a complaint. you can do it in two ways - you can file at the level I posted via the link, or you can contact the superintendent of that particular port of entry, but since in this case it may sound like a systemic issue of abuse and overreach at that particular station so you may run into the superintendent being complicit.

File a proper complaint with full details, names times forms and every piece of info you have and throw them under the bus.
 
Just read your post. Wow.

Sounds like you got the real short end of the stick. Everything sounds like you went by the book.

We went into Canada on Sunday, did the check in from the phone at the customs dock in Victoria BC. Today came back into the U.S. at Roche harbor.

All positive.

Had I read your post beforehand would have made me pause.

Mark
 
I grew up boating on the niagara river in the summers and have never had a problem like you did. We have called in to each country's customs probably 50 times without incident. I w just up on the river 3 weeks ago and go stopped by the Canadian customs on the river. Great guys, we had made the calls as needed and they told us we were all set, they even let the kids check out their patrol boat and get pics with them.
There is always a bad apple in the bunch, sounds like you should file a complaint so you can get a refund and also clear your names for future traveling.

Good luck.
 
I grew up boating on the niagara river in the summers and have never had a problem like you did. We have called in to each country's customs probably 50 times without incident.

THIS is typical.

The harassment you received is NOT. Obviously, Pelee Island is a very small community. I would make sure all stakeholders on the island know what that agent is doing to their tourism business. My dockneighbors visit the island almost every wkd and have owned property there. If you're interested, I'd be happy to ask their advice on how to shake things up a bit for that agent. I can't imagine that the island community will be happy to hear about what happened.
 
Sounds like this guy has a chip on his shoulder. I don't know if I would have been as restrained as you were. Hope you get your money back. You were bullied.
 
Obviously the agent's conduct was egregious and warrants a formal complaint, BUT... As I read your story, I wondered why/how you were given a reporting number at anchor without all passengers holding I-68's or Nexus passes. It was my understanding that in absence of those, you had to touch land to report first, and then anchor.

Sadly, it goes both ways too. I have Canadian friends who hold Nexus passes. They visited Cedar Point and called the number they call each week to report into the U.S. The person on the other end barked at them and said, "YOU CALLED MICHIGAN BUT YOU'RE IN OHIO!" My friend replied, maybe so, but I'm calling into the UNITED STATES! I thought that was a good point, but the brainiac on the other end disagreed. I guess we're the Un-United States.
 
As posted on another thread and as recommended, lodge a formal complaint with Canada Border Service Agency (CBSA) and they will deal with it. Shocking (and not very Canadian IMO).

Without defending his specific actions in any way, I think all border agents are highly on edge these days. I suspect its not rare that boaters come across at Pelee Island and say they are staying at the boat at anchor, then change their mind and come ashore. That border agent clearly "snapped" and went WAY over the line.

However, I can guarantee that if a Canadian boater did the same thing on the other side of Lake Erie, and decided to go ashore and visit some spots in the US, the US Border and Homeland security would not be "all smiles and chuckles" about it. We share a long border and its in both countries' interests that we ensure that movements into and out of each country are properly controlled. Keep in mind that the most dangerous "bad guys" are the ones that are the best at pretending to be "good guys".
 
I had a similar--but not as bad--experience with the same Customs station at West Dock. We tied-up, went to check-in and nobody was there (they would be back in an hour). So, we went to eat at a restaurant just across the street and called-in via cell phone. I was issued a report number, but was NOT instructed to attach it to my boat. So, after lunch, we walked back to the boat and past the Customs station. Two officers walked out, asked me which boat was mine, and then gave me the riot act. Similar to you--one guy was a real jerk and one hardly said anything at all. I explained that I did not know I had to post the number on my boat (as I was not told to), but I showed my report number, passport, boat registration, etc. After being told that "he could seize my boat right now if he wanted to," he decided to let me off with a "warning." I don't understand why they make it so difficult for people that clearly are there to just enjoy a little time on the island... not sure I will be returning anytime soon.

Ironically--or perhaps not--I traveled to Montreal later that week via Delta Airlines. I am a very frequent traveler and usually get "pre-checked" through security and receive frequent-traveler treatment. Not this time. I was "randomly" selected to have all of my belongings inspected by Canadian customs. I have no doubt there is something flagged on my record now.
 
Unfortunately it seems so dependent on who you get to work with on a particular day, and that goes for both sides of the border.

We went to cobourg for 5 days earlier this month. Called to check in, received reg numbers, and were told customs "may" come down to check the boat. No issue and they never showed up.

Coming back to the states I called into the video phone with no issues. They didn't even ask where my home port was. One of the guys who ran back with us was next up and got beat up by the customs guy pretty bad and was told they needed to inspect his boat.

This story sounds like a cash grab to me, which is a shame since all we really want to do is be a law abiding visitor and spend some money in Canada.
 

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