Brunswick Product Protection

wind954

New Member
Oct 14, 2017
23
Boat Info
2004 200 Sport
Engines
Mercruiser
Wondering if anyone has opinion and or experiences with a Brunswick Product Protection Extended Service Plan.
 
I had one on my current boat. Once I reached a deal on price for the boat, I told the deal I would pull the trigger if they threw in a 6 year warranty. I had 3 or 4 claims with no issues. Biggest claim was for about a thousand.
 
My new boat came with a policy for 5 years. No claims yet so can’t comment on coverage.
 
My boat came with a 5 year plan, although I think in years 3-5 some kind of deductible is required (because who reads the fine print anyway).

Fortunately for me, in year one when it's supposedly "no questions asked we fix any defects," my engine developed an oil leak requiring it to be pulled out of the boat. The mechanic doing the work was top-notch (I want to hug him every time I see him), and he really went to bat for me with Mercury as they only wanted to cover the bare minimum. As I understand it, he pretty much told them the engine won't go back into the boat with his name on it unless they supplied a few additional parts covered under warranty.

I've been problem-free since then, but when the issue above happened, the boat was 8 months old. Not going to lie, it was a little unsettling going through the process and wondering what would be covered and wouldn't, especially after dropping a premium on a new boat (vs. used) and using the idea of warranty coverage as justification for the additional spend.
 
FYI, Extended Warranties can be a good thing or a bad thing. The devil's in the details. Generally speaking EW's provided by the manufacturer are a step above third party "extended service contracts". (They can't be called Extended Warranties because they are not provided by the manufacturer.)

It's important to read the fine print. Often with ESC's they will only cover the internally lubricated parts. If that's the situation and your exhaust manifold (for example) cracks it would not be covered because it's not an internally lubricated part. That's the bad part.

The good part--if you blow and engine and they determine the cause of the fault was an internally lubricated part, it will likely be covered and will likely save you some big bucks.

EW's and ESC's are a HUGE profit center for the dealership that's selling it. When I worked for an RV dealer, we made a MINIMUM PROFIT of $1,000 on ESC's for travel trailers and FW trailers and up to $3,000 on motor homes.
 
My boat came with a 5 year plan, although I think in years 3-5 some kind of deductible is required (because who reads the fine print anyway).

Fortunately for me, in year one when it's supposedly "no questions asked we fix any defects," my engine developed an oil leak requiring it to be pulled out of the boat. The mechanic doing the work was top-notch (I want to hug him every time I see him), and he really went to bat for me with Mercury as they only wanted to cover the bare minimum. As I understand it, he pretty much told them the engine won't go back into the boat with his name on it unless they supplied a few additional parts covered under warranty.

I've been problem-free since then, but when the issue above happened, the boat was 8 months old. Not going to lie, it was a little unsettling going through the process and wondering what would be covered and wouldn't, especially after dropping a premium on a new boat (vs. used) and using the idea of warranty coverage as justification for the additional spend.
Yours (Formula) is not the Brunswick plan the OP was asking about.... but glad your issues were resolved.
 
When I bought my 290DA, the dealer was pushing the stem to stern extended service contract, it was very expensive although I probably could have negotiated the price down. I chose to pass on it altogether. At the end of my 1st year of ownership Mercruiser offered to extend the warranty on my engines to 5yrs for something like $1500, I bought it. Over the next 4 yrs I would say I did ok, they replaced a fuel pump at $500, but the big thing was the two Bravo III outdrives and Mercathode controllers @ $15k. But it is hit or miss, you have to have a pretty big claim to make it pay. Like others have said, these things are really money makes for the dealer.
 
When I bought my 330DA used with 25 hours on the engines I bought an extended Merc 2 year warranty. My concern at the time was that Axius was still a relatively new system. Knock on wood the Axius has been bulletproof. I recovered about half the cost of the extended warranty on other minor issues. Would I do it again? Probably.
 
Yours (Formula) is not the Brunswick plan the OP was asking about.... but glad your issues were resolved.

My engine repair was covered through the Mercury/Brunswick warranty, not Formula. Formula didn't pay a penny.

I shared my story because the OP was asking about a Brunswick Extended Service Plan, and it illustrated my experience in a claim with Brunswick.
 

Forum statistics

Threads
112,944
Messages
1,422,723
Members
60,927
Latest member
Jaguar65
Back
Top