Recent content by RobinK

I'm not discussing this anymore because we are the complete opposite sides, so it's fruitless. If I get it right you think a customer should pay what the job is worth, or the amount of hours it could have taken, regardless of the actual hours. Your hourly rate should be set to cover all...

No, I did that before hand. Pulling the drive was also done before, although we did that together. That's a different whole hour for pulling the drive together with him. Took about 15 mins. But, as I stated earlier, I get the concept of charging an hour anyway, if he would have had the decency...

Sounds reasonable right to me

Absolutely right. Oh, he did a compression test, or so he said. He didn't have any numbers from it though. No leakdown or fuel pressure test. He hasn't checked faulty codes when I asked, because "it wont give anything, these engines are to simple".

I don't see the point of such an obvious question. Just speak out what your point is. That's what I said earlier also, I dont think there is such an estimated time for these cases. Labour on an engine, sure, but not the boat. I don't mean to be rude, I feel it's getting agitated so just make...

Good point, an estimate doesn't meen anything really. Since the main job here wasn't pulling the engine, it was troubleshooting it, it would have been hard to get him to sign a quote. But, next time woud be a good idea to at least try to agree on the simple parts, like pulling the engine. He's...

The only way is to rig a camera I guess and put a sticker on the boat to inform that they could be filmed. Not to obvious, not to hidden, just within the boundries of the law.

I'm afraid not. I'm really not that blue-eyed normally, I even work with contracts from time to time. For some unknown reason, I thought I didn't need terms to agree upon before hand. Don't ask me why, and go ahead and call me stupid. To my defense, if I would have demanded some sort of...

Well, I'm sorry but I think you're getting it wrong. What I'm after is how many hours one could expect from a shop doing this job. You keep talking about comparisons. If an unfit mechanic is doing the job, and does it in double time compared to a normally gifted mechanic, would you pay him what...

Well, you answered your own question I guess? Yes, I expect lower or equivalent hours from a shop that has done this a 100 times, as opposed to a shop that has only done it 2-3 times. Not double! What's unclear? I've spoken to a couple of different other authorized shops, which confirms that if...

Agreed in full!

Funny you mention it, there's no cleaning being done here. On the opposite, they managed to soil my original white vinyl pretty badly. Luckily they managed to clean it off after I demanded it, but still. They haven't even so much as pulled the drainplug for the water under the engine. Just the...

Ouch. Tight space?

I'm familiar with the concept and there's no customer in the world that should accept paying for more hours than actually spent. That's fraud. Not saying it's always unfair to charge a full hour even if it takes 20 mins. But nowadays, most serious shops actually charge parts of an hour because...

That's my experience too, so I'm puzzled by their workhours, but also when people suggest about 4 hours. I just don't see it. I also think a main point here is that they (should) have done this countless times, this is what they do. There are boats out there with really tricky access and tight...