mrsrobinson
Well-Known Member
I am frustrated with what I see as lazy boat brokers. I call or email them with what feels like simple questions, sometimes as simple as "Do you have additional photos?". If I get a replay at all, it's usually days later and it's something like "We are really busy right now I will have to see what I can do".
We met one recently, at his office where the boat was located, he showed us the boat, not even knowing if it was gas or diesel (I already knew) talking the whole time about nothing even closely related to the boat and acted like he could care less the whole time. We asked to see another boat he was listing, same marina, he gave us the keys and told us where he "thought" it was. We found it, boarded, by ourselves, brought the keys back, literally 15 minutes later, and he was gone for the day.
I saw one on a website yesterday that caught my eye. I called, sat on hold for 5+ minutes, got a sales guy, started asking questions and he kept referring me to their website. I told him I had it in front of me and he would not even try to answer my questions.
Now I do not claim to be a boat broker nor do I claim to know what they do all day. But come on, at least try to sell the boat and try to sound interested. Seriously, what does a boat broker do all day in this market that they are so busy? Why are they not learning as much as they can about the boats they have for sale so they can answer questions right away? Instead it's let me get back to you? Are you serious? Why have a website with a contact area if you are not going to respond to the contact?
Did these guys make all their money years ago and now they are just in cruise control? Or is it the price range where a > $200k sale is a waste of their time?
We met one recently, at his office where the boat was located, he showed us the boat, not even knowing if it was gas or diesel (I already knew) talking the whole time about nothing even closely related to the boat and acted like he could care less the whole time. We asked to see another boat he was listing, same marina, he gave us the keys and told us where he "thought" it was. We found it, boarded, by ourselves, brought the keys back, literally 15 minutes later, and he was gone for the day.
I saw one on a website yesterday that caught my eye. I called, sat on hold for 5+ minutes, got a sales guy, started asking questions and he kept referring me to their website. I told him I had it in front of me and he would not even try to answer my questions.
Now I do not claim to be a boat broker nor do I claim to know what they do all day. But come on, at least try to sell the boat and try to sound interested. Seriously, what does a boat broker do all day in this market that they are so busy? Why are they not learning as much as they can about the boats they have for sale so they can answer questions right away? Instead it's let me get back to you? Are you serious? Why have a website with a contact area if you are not going to respond to the contact?
Did these guys make all their money years ago and now they are just in cruise control? Or is it the price range where a > $200k sale is a waste of their time?